Privacy Policy | Laurentiu Lupan

Introduction

Laurentiu Lupan understands that your privacy is important to you. We are committed to protecting the privacy of your personally identifiable information as you use this website. This Privacy Policy explains how we collect, protect, use, and share information that we gather from you.

This website is operated by Laurentiu Lupan. By using this website, you consent to the terms described in the most recent version of this Privacy Policy. You should also read our Terms and Conditions to understand the general rules about your use of this website and any additional terms that may apply when you access particular services, materials, or resources on certain areas of this website.

"We," "our," and "us" mean Laurentiu Lupan and its affiliates. "You," "your," "visitor," or "user" mean the individual accessing this site.

Personal and Non-Personal Information

Our Privacy Policy identifies how we treat your personal and non-personal information.

Non-personal information is information that cannot identify you. If you visit this website to read information, such as details about our video editing services, portfolio, pricing, packages, or creative process, we may collect certain non-personal information from your computer's web browser. Because non-personal information cannot identify you or be tied to you directly, there are no restrictions on the ways we may use or share non-personal information.

Personal information is information that identifies you as an individual, such as your name, mailing address, email address, telephone number, business name, project details, uploaded files, video links, or other information you choose to provide. We may collect personal information from you in a variety of ways, including when you submit a contact form, request a quote, book a consultation, purchase a service, upload project materials, send us footage or media files, or otherwise communicate with us through this website.

Cookies and Other Technologies

We may use cookies and related technologies, such as web beacons, to collect information on our website. Cookies help us save you time, remember prior visits, improve the visitor experience, and understand how users interact with our website.

For example, cookies may help us remember your preferences, track website performance, analyze traffic, or improve the way our video editing services, portfolio, and booking features are presented.

Third-party vendors may also use cookies on our website to track and analyze anonymous usage and volume statistical information from visitors. Such information is shared externally only on an anonymous, aggregated basis. We may also work with third parties to send emails, manage bookings, process payments, host video content, analyze website activity, or improve the effectiveness of our communications.

If you choose to decline cookies, you may not be able to fully experience the interactive features of this website.

How We Use Personal Information

Laurentiu Lupan may keep and use personal information we collect from or about you to provide access to this website and our video editing services, respond to your requests, provide quotes or proposals, manage project communication, process payments, deliver completed videos, provide revisions, offer ongoing customer support, and contact you with information that may be relevant to your project or interests.

We may also use your information to:

Review project details and determine service availability;
Communicate about timelines, creative direction, revisions, and deliverables;
Manage uploaded footage, video files, images, audio, documents, and other project assets;
Improve our website, services, editing workflow, customer experience, and marketing content;
Maintain business records, billing records, and internal analytics;
Protect our rights, property, users, clients, or business operations;
Comply with applicable laws, regulations, court orders, or other legal processes.

Personal information collected online may be combined with information you provide through other sources, such as email, phone calls, social media, file-sharing platforms, or project management tools.

We may also remove personal identifiers from data so it is no longer tied to a unique individual. In that case, it may be treated as non-personal information.

Project Files, Footage, and Creative Materials

As part of our video editing services, you may provide us with videos, images, audio files, logos, scripts, brand assets, social media handles, project briefs, testimonials, or other creative materials.

We use these materials only as necessary to provide the requested services, complete your project, communicate with you, and deliver final files. We do not claim ownership of your raw footage or original materials unless otherwise stated in a separate agreement.

We may store project files temporarily or for a reasonable period after project completion for backup, revision, recordkeeping, or customer support purposes. You may request deletion of your project files, subject to any legal, contractual, billing, or operational obligations that require us to retain certain information.

We will not publicly display your project, video, brand assets, or completed work in our portfolio, website, advertisements, or social media unless we have permission to do so, unless otherwise agreed in writing.

How We Share Information

We will not share your personal information collected from this website with an unrelated third party without your permission, except as otherwise provided in this Privacy Policy.

In the ordinary course of business, we may share personal information with companies, contractors, freelancers, or service providers that we hire to perform services or functions on our behalf. These may include payment processors, website hosting providers, email platforms, file storage providers, booking tools, analytics providers, video hosting platforms, project management tools, or creative contractors involved in completing your project.

We do not authorize these parties to keep, disclose, or use your information except as needed to provide the services we requested.

We will not sell, exchange, or publish your personal information, except in conjunction with a corporate sale, merger, dissolution, acquisition, or similar business transaction.

We may be legally compelled to release personal information in response to a court order, subpoena, search warrant, law, or regulation. We may also disclose personal information when necessary to cooperate with law enforcement, protect our rights or property, enforce our agreements, prevent misuse of our services, or protect someone's health, safety, or welfare.

Communications, Security, and Third-Party Links

We may contact you periodically by email, mail, phone, SMS, or other communication methods to provide information regarding our services, project updates, revisions, deliverables, invoices, appointments, consultations, promotions, or content that may be of interest to you.

If your communication requests a response from us, we may send you a response by email, phone, SMS, or another method. That response or confirmation may include your personal information or project-related details.

We have implemented generally accepted standards of technology and operational security in order to protect personally identifiable information and project materials from loss, misuse, alteration, unauthorized access, or destruction. Despite these precautions, we cannot guarantee that unauthorized persons will not obtain access to your personal information or uploaded files.

This site may contain links to other websites, platforms, or third-party services, including video hosting platforms, payment processors, booking tools, social media platforms, file-sharing services, or portfolio platforms. Laurentiu Lupan is not responsible for the privacy practices, security, or content of those third-party websites or services.

Access, Children's Privacy, and SMS Communications

You may access, correct, update, or request deletion of personally identifiable information that you submit to the website. You may also unsubscribe from mailing lists or promotional communications by following the instructions where you subscribed or by contacting us at [email protected].

We will not intentionally collect any personal information from children under the age of 13. If you think that we have collected personal information from a child under the age of 13, please contact us at [email protected] or call +40 745 304 611.

When you provide your mobile phone number through our website forms, booking tools, project inquiries, or other contact methods, you expressly consent to receive SMS text messages from Laurentiu Lupan regarding consultation reminders, project updates, revision requests, account-related notifications, delivery updates, and customer support responses.

Message frequency varies based on your interaction with us. You may opt out at any time by replying STOP to any message, and you may reply HELP for assistance. We do not sell, rent, or share mobile phone numbers or SMS consent data with third parties for marketing purposes. Message and data rates may apply depending on your carrier plan.

If you have any questions about privacy at any websites operated by Laurentiu Lupan or about our website practices, please contact us at [email protected], call +40 745 304 611, or contact us in Romania and remote services.